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Orders & Payments Assistant

Salary
Band 05 - £16,709 to £19,422 pro rata
Location
Portsmouth
Contract
Permanent
Hours
Full Time

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Portsmouth Local Authority is committed to safeguarding and promoting the welfare of vulnerable adults, and expects all staff and volunteers to share this commitment.

What is the role?

The post will be employed by the Adult Social Care Service within the Contracts Team but will be located with and supervised by the Procurement, Policy and Project Officer employed by Financial Services. The main responsibilities of this role include the arranging of care packages with providers and the timely and accurate recording of orders for services in the "SWIFT" Adult Social Care Service database. You will also provide cover where required to the Adult Social Care Payments Team ensuring that payments to suppliers are processed within agreed timetables.

• Supporting operational fieldwork staff and finance in making the practical and administrative arrangements for care provision. • Liaising with Adult Social Care and Financial Services staff to resolve issues as required to establish the data necessary to raise orders for Adult Social Care Services • Timely and accurate recording of orders for Adult Social Care services in the "SWIFT" database including Direct Payments • Processing of In House Unit weekly returns for Residential & Day Care • Providing support to the Income and Payments Department as and when required including paying invoices within Oracle to agreed timetables and adhering to agreed payment terms, to help achieve the City Council's KPI for payment performance • Processing payment corrections quickly and accurately to ensure minimum disruption of the City Council's suppliers • Providing a high level of customer service to external and internal clients by telephone, in writing and in person • Assisting the Procurement, Policy and Project officer as and when required with system testing and system enhancements.

Who is the person?

You need to: 1. Have experience of working in a creditors / payments section and be familiar with purchase orders and supplier invoicing processes 2. Be competent in liaising with care providers in arranging packages of care as directed by fieldwork staff. 3. Be competent in the use of large financial databases as you will be using the SWIFT Adult Social Care database on a daily basis as well as the Oracle Accounts Payable system. 4. Be competent in the use of Microsoft Office applications and web based systems such as our "In House" Day Care database 5. Be able to work under pressure & to deadlines 6. Be able to plan and prioritise your work and concentrate on the most important matters 7. Have a good standard of literacy and numeracy 8. Have good verbal and written communication skills and good interpersonal skills in order to be able to communicate effectively with internal and external enquiries 9. Be able to produce accurate work, giving attention to detail, in order to maintain records and process transactions with the minimum of errors 10. Be able to work effectively with our other team members and work in the best interests of the team.

Closing time/date, 17:00, on the 1st October 2014 Applications received after this may not be considered. Interview process: 16th October 2014





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