Field Service Coordinator

Do you have experience co-ordinating field service staff or drivers? Would you like to work in a busy environment for a recognised and long established company? If so please get in touch!

We are currently recruiting for a Field Service Coordinator to join an impressive travel firm based in Fareham. This is a permanent role and you will benefit from a competitive salary of £22,500 as well as 28 days' holiday per year, free on-site parking, pension scheme, childcare vouchers, cycle to work scheme, perkbox (a great discount scheme) and staff discounts on travel/holidays.

Reporting to Jess you will work in a small friendly team where you experience and ability to keep a calm head in a busy and occasionally pressurised environment will see you succeed.

This position will be on a shift pattern of 6am – 4pm or 11am – 9pm. You are required to work 1 in 3 weekends 6am – 6pm however, you will get the days off in the week if you are completing this shift.

You will never work more than 4 days in a row and you will never work more than 42 hours per week. An example of the rota is available once you apply.

Applicants are invited to apply through the Commercial Division of FPR Group and interviews will be carried out shortly.

Your main duties and responsibilities will include:-

• Liaising with drivers on a daily basis
• Dealing with queries from drivers and clients over the phone
• Chasing the drivers location and updating customers / clients
• Ensuring all vehicles are in the correct destinations at the designated times
• Dealing with any broken down vehicles and sickness
• Dealing with breath tests and abiding by transport compliance
• Moving any passengers to the correct locations

You will require the following skills and experience: -

• Excellent attention to detail
• High standard of written English
• Strong PC Skills (Knowledge of Excel and Word)
• Professional approach
• Ability to influence others to work to deadlines and policies
• Able to manage key relationships at all levels of the organisation
• Be approachable, calm and assertive when required
• Logistics or Coordination skills and experience with coordinating drivers or field service staffs

FPR Group is acting as an Employment Agency in relation to this vacancy.