IT Technical Specialist
IT Services Department
We are seeking to appoint a new IT Technical Specialist to join the IT Operations team. You will work as part of a close-knit team with other talented and key staff that share a passion for ensuring a scalable, high performing and secure infrastructure.
This role focuses on in depth technical support of the entirety of the University network, assisting the Customer Experience team in diagnosing and resolving desktop issues and supporting the development team in the design and roll out of new technologies and solutions. The post holder will work closely with the IT Technical Lead in developing these, and in helping determine whatever might be the best technologies for the University’s future.
You will have an innovative and enthusiastic approach as you work across project teams. You will work with developers and professionals across each of the IT teams including Service Development, Corporate Systems and IT Operations as well as working closely with the 1st line support. The projects you work on will require regular interaction with external experts and contractors, as well as key stakeholders and the service users throughout the University.
The University is collegiate in its approach, in this role you can expect to be visible, involved in a wide range of interesting projects and to work collaboratively with academics and managers as well as with other members of the IT Team.
The University takes pride in providing an excellent working environment, with opportunities for progression, additional learning and range of other benefits. The University also welcomes applicants from BAME (Black, Asian and Minority Ethnic) backgrounds as they are currently under represented at this level.
The University offers you a 37-hour working week, Monday to Friday; access to a range of training and development opportunities; discounted Gym membership; 25 days’ holiday (rising to 27 days’ in your fifth year of service), Bank Holidays and University closure periods (e.g. between Christmas and the New Year).
Informal enquiries are welcomed by James Mason by email at: firstname.lastname@example.org or by telephone on 01243 816450.Closing Date: 28 October 2020 (midnight) Interview Date: 09 November 2020