What is the role?

The main responsibility of the Green & Clean Manager is to manage the cleaning, grounds maintenance and collection of bulk items from our council housing's communal areas. You will be required to line manage teams of between 10 and 30 resources such as cleaners gardeners and bulk operatives. allocating their work and supporting them in meeting the purpose of the service, which is "to keep the local area clean and tidy". You will deal with problems as they arise, including helping staff with advice and guidance or by taking away bigger issues to resolve with others in the local area management team and beyond.

You will gather data, analyse and use it to improve your understanding of how the service operates, including the demands residents make on the service and their satisfaction with it. You will work with your staff to identify areas for improvement and implement them, experimenting where required. You will also need to liaise with Councillors and work with them to address local resident issues and concerns.

You will liaise with external contractors and manage the work they carry out in your area as well as dealing with any issues that arise while maintaining a good working relationship based on partnering principles. You will need to ensure that the ordering of stock and the maintenance of equipment is carried out. You will also manage the Green and Clean finances for your area.

You will be part of the area office management team and have input on the wider services provided by that area.

Who is the person?

You need to :

• Be an excellent communicator, who has the ability to listen and talk to a range of people from cleaning operatives to Councillors. • Have had some experience in a supervisory role, with experience of managing people, sickness absence, knowledge of HR Policies an advantage. • Have an understanding of systems thinking methodology and experience of using the method and experience of using this to develop a service or staff. • Have good IT skills and experience of using databases and spreadsheets, particularly to manipulate/analyse data. • Be able to plan, organise and prioritise work, as you will be juggling many tasks at once. • Be confident and comfortable to make decisions on your own without referring to line management. • A working knowledge or understanding of Health and Safety and Waste Management legislation would be an advantage • Be willing to travel around your allotted area and to attend out of hours meetings. • Have some experience of managing budgets as you will be responsible and accountable for your teams budget. • Have full UK driving licence to travel across housing areas.

Closing 6th October 2016 Assessments 14th October & interviews 17th October 2016

For more details plus instructions on how to apply please see the attachments.