Working for: Flick Drummond MP

Location: Constituency office in Portsmouth South. Travel around the constituency may be required. Must be willing to travel occasionally to the MP's office in London.

Salary: Circa 23,000

Details: Flick Drummond MP is looking for a Caseworker to join the team in her busy constituency office in Portsmouth South. Looking for a full-time staff member, although hours can be discussed on application. This a perfect opportunity for someone with excellent casework management, oral and written communication skills, and IT skills. Need to work well in a small team and have a positive attitude.

The Caseworker will provide advice and support to the MP's constituents on a range of issues, examples are: housing, welfare, immigration and health, and help to resolve problems through liaison with government agencies, voluntary sector or other organizations.

Applicants should have an interest in local and national politics, and a strong awareness of the constituency of Portsmouth South.

Responsibilities will include:

• Manage and progress casework, and ensure all cases are logged, monitor progress and ensure all identified actions are taken. • Analyze, evaluate and interpret data and provide reports and briefings to the MP. • Attend constituency surgeries and meetings. • Develop knowledge in specialist areas. • Gather relevant information to resolve or progress cases. • Liaise with government agencies, voluntary sector and other organizations to help resolve cases. • Drafting and mailing letters to constituents on a range of issues • Research local, regional or national issues to support the MP's work.

Necessary skills:

• Excellent IT skills including a casework tracking system, MS Office Applications (i.e. Word, Excel and Outlook), Internet and Intranet. • Excellent interpersonal and oral and written communication skills, with a positive and flexible approach. • Ability to draft reports, briefings, letters and emails to a high professional standard. • Motivated to work independently as well as the ability to work effectively as part of a small team. • Good office administration skills.

Interview/Start Dates: Interview and start dates are to be decided and are negotiable. Interviews will be held in the constituency office.

How to apply: Please send your CV and covering letter setting out your eligibility for the role, paying particular attention to the necessary skills and responsibilities